Shipping Policy

We’re committed to safe, on-time delivery. Please review how we process, ship, and track your orders.

Order Processing

Orders are processed on business days (Mon–Fri, EST), excluding: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.

Shipping Carriers

We partner with USPS, DHL, EMS, and local postal services to deliver efficiently and securely.

Estimated Delivery Time

Delivery depends on location and method; timelines are estimates and not guaranteed. Within the continental U.S., typical delivery is 4–9 business days. A tracking number will be emailed once shipped.

Delivery Time & Shipping Fees

• Service: Standard Delivery
• Handling Time: 1–3 business days
• Transit Time: 3–6 business days
• Cost: $6.99
• Fulfillment: Monday–Friday
• Order Cutoff: After 05:00 PM (PST) → processed next business day

Delivery Time = Handling Time + Transit Time
Tracking link will be emailed; check spam if you don’t see it.

Personalized Orders

Customized items may require extra processing time depending on complexity. We’ll keep you updated.

Order Tracking

Allow 1–3 business days for processing after confirmation. Tracking updates can take 3–7 days to appear. If delayed beyond estimates, contact us.

Shipping Restrictions

We currently do not ship to Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, APO/FPO addresses, or international locations.

Incorrect Addresses

• Incorrect or incomplete addresses may delay delivery.
• We’re not responsible for items sent to wrong addresses or returned by the carrier.
• Returned orders may be disposed of by shipping partners; reshipping fees apply.
• Not liable for lost, stolen, or damaged items if delivery instructions include forwarding/redirection.

Support: [email protected] — Mon–Fri, 9:00 AM–5:00 PM (EST)